AliExpress Offers Refunds for Toxic ANBERNIC RG353V and RG353VS Consoles
AliExpress Offers Refunds: If you've recently purchased the ANBERNIC RG353V or RG353VS retro console from AliExpress, you may be eligible for a full refund. This is not a goodwill gesture but a result of a serious health concern flagged by the European Union. The warning revolves around the high lead concentration (28%) found in the solder used in these consoles, posing significant health risks.
AliExpress has removed both models from its platform, and they are no longer available in Europe, although they can still be found on Amazon US. Here's everything you need to know about the recall and how to get your refund.
Why Are the ANBERNIC RG353V and RG353VS Considered Toxic?
The European Union has flagged these retro gaming consoles due to the excessive chemical presence in their solder, particularly lead, which makes up 28% of the material. Exposure to such high levels of lead is hazardous and violates safety standards set by the EU.
This situation has led AliExpress to issue a warning to all buyers of the ANBERNIC RG353V and RG353VS, advising them to stop using the console immediately. In response, AliExpress is offering full refunds to affected customers.
How to Request a Refund
If you own either the ANBERNIC RG353V or RG353VS, AliExpress will refund your purchase in full without requiring the return of the product. To initiate the refund:
- Go to your AliExpress order history.
- Locate the order for the console.
- Request a refund through the platform.
The refund process typically takes up to 15 days. AliExpress has emphasized that customer safety is the priority, so they are handling these refunds promptly.
Can You Still Use the Console?
While you are entitled to a refund, AliExpress does not require you to return the console. However, safety precautions are highly recommended:
- Avoid direct contact with the solder. If you need to handle the internal components, do so in a well-ventilated space and wear gloves and a mask.
- Do not ingest or inhale anything from the console. As a tongue-in-cheek precaution, avoid "sucking on the solder" or "eating it as a sandwich."
Availability of the ANBERNIC RG353V and RG353VS
Though no longer available on AliExpress or major European platforms, the ANBERNIC RG353V and RG353VS are still on sale in the U.S. via Amazon. However, buyers in the U.S. should be cautious given the lead content issue flagged by the EU.
Final Thoughts
If you've purchased an ANBERNIC RG353V or RG353VS retro console, act quickly to request your refund from AliExpress. The refund process is simple and doesn’t require the return of the product, but be sure to take the necessary precautions to avoid exposure to lead in the solder.
In the end, this situation underscores the importance of ensuring that electronics meet safety standards, especially when it comes to products sold across different regions.
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